THE INTERACTIVE WORKBENCH

Try a workflow scenario

Change replies, business hours and permission to see an illustrative follow-up decision.

Enrollment triggerIllustrative waitReply during the waitAt the next send gateApproved for new outbound contactsRequired in this example for a list trigger.

EXAMPLE PATH / NOT A LIVE WORKFLOW

ENROLLCustomer opens the thread
WAIT24 hours, while observing replies
RE-CHECKNo reply observed · window open

NEXT STATE

Ready — follow-up can be reviewed.

This is eligibility for review, not a sent or delivered message. Check sender, recipient and final text.

Illustrative logic only. No credentials, customer data, provider connection, calendar scheduling or real sends.

Read the reply-stop fieldnote ↗